# Runbear

> Runbear provides shared AI teammates in Slack and Microsoft Teams. Each teammate reads team context, uses tools, and takes action in the conversation by drafting replies, creating tickets, updating CRM records, and routing work. Connect team knowledge and 2,000+ integrations with no code.

## Docs
- [Getting Started](https://docs.runbear.io): Complete setup and configuration guide
- [Team Agent](https://docs.runbear.io/team-agent): Deploy AI agents across Slack, Teams, HubSpot, Zendesk, Discord
- [Inbox Agent](https://docs.runbear.io/inbox-agent): Personal AI assistant for inbound communications
- [Knowledge Base](https://docs.runbear.io/team-agent/knowledge-base): Connect organizational knowledge sources (Notion, Google Drive, Confluence, Slack history)
- [Actions & Tools](https://docs.runbear.io/team-agent/actions): Configure agents to create tickets, update CRM, and automate workflows
- [Custom AI Apps](https://docs.runbear.io/team-agent/custom-ai-app): Integrate your own LLM app via API

## Pillar Hubs
- [Claude for Teams](https://runbear.io/teams): Shared AI teammates in Slack and Microsoft Teams with per-user permissions on a shared identity, an audit log of every prompt and reply, and capacity-based pricing.
- [Enterprise AI Chatbot](https://runbear.io/platform/enterprise-ai-chatbot): Slack-native enterprise AI chatbot with SOC 2 Type II, per-user auth on shared agents, full audit log (SIEM-exportable), and explicit human approval gates on sensitive actions (refunds, deletes, outbound sends).

## Product
- [Features](https://runbear.io/features): Knowledge & Answers, Actions & Automation, Memory & Learning, Security & Compliance
- [Pricing](https://runbear.io/pricing): Free tier, Team ($79/mo), Business ($319/mo), Enterprise (custom)
- [Integrations](https://runbear.io/integrations): 2,000+ tool connections including Slack, Teams, HubSpot, Google Drive, Notion, Linear, Confluence, Jira, Zendesk, Discord
- [Changelog](https://runbear.io/changelog): Product updates and new features
- [Security](https://trust.runbear.io): SOC 2 Type II certified, SSO, RBAC, data encrypted in transit and at rest

## Solutions
- [Project-Based Teams](https://runbear.io/solutions/project-teams): Get contractors and experts up to speed fast
- [Agencies & Consultancies](https://runbear.io/solutions/agencies): Multi-client Slack channels with per-client context
- [SaaS Companies](https://runbear.io/solutions/saas): Support, engineering, and sales teams — all in Slack
- [Slack Integration](https://runbear.io/solutions/integrations/slack): Deep Slack integration with channel-based AI agents
- [Microsoft Teams](https://runbear.io/solutions/integrations/teams): AI agents for Microsoft Teams
- [HubSpot](https://runbear.io/solutions/integrations/hubspot): HubSpot-connected AI workflows
- [Slack as MCP Client](https://runbear.io/solutions/integrations/slack/mcp): Use Slack as a Model Context Protocol client

## Use Cases
- [All Use Cases](https://runbear.io/use-cases): 40+ AI agent applications for support, sales, ops, HR, IT, and more
- [Customer Support](https://runbear.io/solutions/use-cases/customer-support): Automate customer-facing support in Slack and Zendesk
- [Internal Support](https://runbear.io/solutions/use-cases/internal-support): Answer employee questions from company knowledge
- [IT Help Desk](https://runbear.io/solutions/use-cases/it-help-desk): Resolve IT requests without leaving Slack

## Use Case Pages
- [AI Support Triage in Slack](https://runbear.io/use-cases/ai-ticket-routing-slack): Route support requests to the right owner using live Slack and knowledge-base context.
- [Meeting Briefs in Slack](https://runbear.io/use-cases/meeting-brief-one-hour-before): Pull cross-stack account context and deliver a concise brief before each external meeting.
- [AI CRM Updates from Sales Calls](https://runbear.io/use-cases/stop-chasing-reps-to-update-crm): Draft Salesforce updates from calls and let reps approve each write in Slack.
- [Customer Onboarding Nudge Bot: Pipeline Madness for CS](https://runbear.io/use-cases/customer-onboarding-nudge-pipeline-madness): Customer onboarding automation pattern — Salesforce bot that pushes stuck accounts through onboarding milestones with daily Slack standups. AI for customer success that surfaces milestone slips on day one, not week three.

## Blog & Case Studies
- [Blog](https://runbear.io/posts): Articles on AI agents, workflow automation, and operational intelligence
- [ChatGPT Slack Integration](https://runbear.io/posts/chatgpt-slack-integration): Complete guide to connecting ChatGPT to Slack
- [Slack Chatbot vs Slack AI Agent](https://runbear.io/posts/slack-chatbot-vs-slack-ai-agent): Why drafting is table stakes and execution is the unlock
- [Knowledge Base Chatbot for Slack](https://runbear.io/posts/knowledge-base-chatbot-slack): Give your team instant access to company knowledge
- [Runbear vs Claude](https://runbear.io/runbear-vs-claude): Compare shared, channel-native AI teammates with a separate personal AI application
- [Inbox Zero is Dead](https://runbear.io/posts/inbox-zero-is-dead): Welcome to Inbox Intelligence
- [Aloware Case Study: Knowledge Agent](https://runbear.io/posts/aloware-alopedia-knowledge-agent-case-study): How Aloware built an internal knowledge agent
- [Aloware Case Study: Zoom Transcripts](https://runbear.io/posts/aloware-zoom-transcript-agent-case-study): Automating meeting notes and actions
- [AI Assistants Guide](https://runbear.io/posts/how-ai-assistants-work): Beginner's guide to building and integrating AI assistants

## Company
- [Support](https://runbear.io/support): Contact support
- [Roadmap Voting](https://feedback.runbear.io): Community-driven feature requests
- [Status](https://status.runbear.io): System uptime and incident history
- [GitHub](https://github.com/runbear-io): Open-source resources

## Optional
- [Terms of Service](https://runbear.io/terms-of-service)
- [Privacy Policy](https://runbear.io/privacy-policy)
- [Book a Demo](https://cal.com/team/runbear/demo)