MCP Support, Smart Reply, and More!
April’s here—time to turn the page and start strong! No jokes here—we've genuinely released some incredible new features. We're thrilled to share these exciting updates and preview the important milestones on our horizon!
Model Context Protocol (MCP) Support
Model Context Protocol (MCP) is revolutionizing the AI landscape! We're thrilled to announce that Runbear now supports MCP integrations. This breakthrough transforms your AI agents from simple conversational tools into powerful autonomous systems capable of taking meaningful actions in real-time.
Check out this use case to learn more: Slack MCP Client — Run Claude with MCP directly in Slack
Smart Reply: Your AI Agent Always On Duty
Smart Reply makes your AI Agent feel like a true teammate—always ready to jump in with helpful suggestions without needing to be explicitly mentioned. When someone posts a message in Slack that your agent can help with, it quietly suggests a response just for you. You can then choose to share it with the thread or dismiss it with a click.
No commands, no tags—just seamless intelligence embedded in your team’s workflow.
Use cases
- Sales team: “Does anyone know the contact at Acme?” → Agent suggests the correct contact info pulled from your CRM
- HR team: “Did our PTO policy change this month?” → Agent links to the updated Notion doc
- IT team: “Where’s the VPN setup guide again?” → Agent surfaces the Confluence page instantly
- Support team: “Who should we escalate this to?” → Agent provides escalation steps based on your internal documentation
How to set up
Smart Reply is automatically enabled for all newly created AI Agents. For existing Agents, you can enable Smart Reply in the Channels > Trigger tab within the Runbear dashboard.
To learn how to set up and use Smart Reply effectively, check out our guide: Building AI Teammates That Actively Join Conversations
Smoother Knowledge Source Integration
We’ve polished the knowledge source integration experience to be faster, more seamless, and more reliable.
Now, you don’t have to wait for all your files to finish uploading when creating a new agent—just keep going, and we’ll handle the rest in the background.
We’ve also added Notion document search during sync, so it’s easier than ever to find exactly what your agent needs.