Cookie Policy

Last updated: Feb 25, 2025

This Cookie Policy describes how Runbear Inc. (“Runbear,” “us,” “we,” or “our”) uses cookies, scripts, or other similar technologies in connection with our website, https://runbear.io (“Website”) and Services. Any capitalized term used and not otherwise defined below has the meaning assigned to it in the Privacy Policy.

What is a cookie?

Cookies are small text files placed on your device to store data that can be retrieved by a website you visit. They serve a number of purposes, such as making your visit easier by recognizing you once you have logged in, remembering your preferences, and allowing us to improve and identify performance issues on our Website by providing information about the usage of our Website.

Cookies may be stored on your device for different lengths of time. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.

Does Runbear use cookies?

Yes. Runbear uses cookies and similar technologies. We both use session-based and persistent cookies. Runbear sets and accesses our own cookies on the domains operated by us. We also leverage the services of a number of third parties which may also set cookies when you are visiting our Website or using our Services.

How does Runbear use cookies?

Some cookies are associated with your account and personal information in order to remember that you are logged in and which workspaces you are logged into. Other cookies are not tied to your account but are unique and allow us to carry out analytics and customization, among other similar things.

Cookies can be used to recognize you when you visit the Website or use our services, remember your preferences, and give you a personalized experience that is consistent with your settings. Below are definitions of frequently used types of cookies and their functions.

• Essential Cookies: these cookies are necessary to provide you with our Website and Services. We use these cookies for different purposes, including authentication to remember your login status, security to enable and support our security features, traffic management to assist with load balancing, and identify trusted web traffic, and compliance to remember your privacy preferences, and to facilitate the opting-out of data collection via optional categories of cookies. If you do not allow or otherwise black such cookies, our Website and Services may no longer function for you or may not function properly.
• Functional Cookies: these cookies enable the Website to provide enhanced functionality and personalization. We use functional cookies to remember choices you have made or information you have provided, such as your username, language, or the region you are in. They are used to keep our Website and Service working properly. They may be set by us or by third-party providers whose services we have added to our pages to improve your experience. If you do not allow these cookies, some aspects of our Website and Services may not function properly for you.
• Performance Cookies: these cookies help us to understand, improve, and research products, features, and services, including to create logs and record when you access our Website and Services from difference devices, such as your work computer or your mobile device. Although they are important to us, these cookies are non-essential to the use of our Website or Services. If you do not allow these cookies, we will not know when you have visited our Website or Services, and will not be able to monitor its performance.

What third-party cookies does Runbear use?

Runbear uses the third-party cookies and tracking tools to analyze user behavior, measure marketing performance, and improve the functionality of the Website and Services. These cookies or tools help us gain valuable insights into user interactions and optimize your experience.

We may use tools such as (but not limited to):

• Analytic Tools (e.g., Google Analytics, PostHog): these cookies collect and analyze information about how users or visitors use our Website and Services, helping us improve user experience and performance
• Marketing Performance Trackers (e.g., LinkedIn Pixel, Reddit Pixel): these cookies enable us to measure the effectiveness of our promotional activities by tracking user interactions with our marketing campaigns.
• Customer Support and Communication Tools (e.g., Crisp): these cookies facilitate real-time communication with users through features such as live chat. This helps us provide support, address inquiries, and improve the overall customer experience.

These tools or cookies are used exclusively for analytics and performance measurement. We do not use these cookies or any other tracking tools to serve advertisements on our Website.

How does Runbeaer manage cookies?

Runbear uses cookies and similar technologies in accordance with applicable law, considering where you are located. Depending on applicable law, you may be able to choose which cookies are used when using our Services. If you are in a jurisdiction that allows for that control, you can access your cookie settings through your web browser. If you refuse “Performance” or “Functional” cookies, the availability or functionality of the Services could be affected. Cookies listed as “Essential” are required for the Services to function and cannot be disabled.

Your web browser may allow you to manage your cookies preferences, including to delete and disable cookies. You can look at the help section of your web browser. If you choose to disable cookies, some features of our Website or Services may not operate as intended.