Tools that your AI agent can use through this MCP server to interact with Trustpilot (Customer)
Reply to a service review on Trustpilot.
Reply to a product review by creating a conversation and posting a comment. This follows the proper flow: fetch review -> create conversation if needed -> post comment. See the documentation
Get conversation and related comments from a product review. First fetches the review to get the conversationId, then retrieves the full conversation details. See the documentation
Get private reviews for a business unit. Response includes customer email and order ID. See the documentation
Get a private service review by ID, including customer email and order ID. Access comprehensive data about an individual service review for your business. See the documentation
Retrieves a list of product reviews for a specific business unit. See documentation here
Retrieves detailed information about a specific product review on Trustpilot. Use this action to get comprehensive data about a single product review, including customer feedback, star rating, review text, and metadata. Perfect for analyzing individual customer experiences, responding to specific feedback, or integrating review data into your customer service workflows. See the documentation