Connect Your AI Agent with Zendesk for Slack

Integrate Zendesk MCP server into your Slack workspace for instant access to your AI agent.

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Zendesk
Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Categories

Help Desk & Support
View API Documentation

Available Tools

Tools that your AI agent can use through this MCP server to interact with Zendesk

Update Ticket

Updates a ticket. See the documentation.

Search Tickets

Searches for tickets using Zendesk's search API. See the documentation.

List Tickets

Retrieves a list of tickets. See the documentation.

Get Ticket Info

Retrieves information about a specific ticket. See the documentation.

Delete Ticket

Deletes a ticket. See the documentation.

Create Ticket

Creates a ticket. See the documentation.