Integrate BotConversa with AI Agents

Teams using BotConversa already know the power of chatbots for automating customer engagement and marketing—but collaboration and real productivity gains often stall when insights and workflows live in a silo. By combining BotConversa with Runbear’s AI agent platform, teams can control, analyze, and act on their chatbot data directly inside Slack, Microsoft Teams, or Discord. This synergy allows team members to effortlessly manage campaigns, elevate customer support, and generate actionable insights, all through a smart AI agent that understands both your team and your BotConversa workflows.

About BotConversa

BotConversa is a leading Brazilian chatbot builder designed for non-technical users and fast-paced businesses. Its intuitive drag-and-drop Flow Builder lets businesses automate conversations, segment audiences, and set up live chat without a single line of code. Key features include automated marketing campaigns, mass broadcasts, and in-depth contact management, all aimed at driving leads, improving customer support, and boosting operational efficiency. Companies use BotConversa to scale personalized engagement and streamline workflows without the complexity or expense of custom development teams. Its accessible interface and robust automation capabilities make it popular among marketing teams, support staff, and SMBs aiming to expand their customer outreach and efficiency through chatbots.

Use Cases in Practice

Each of these use cases demonstrates how Runbear turns BotConversa into a seamless part of team collaboration. For example, instead of logging into BotConversa to check on yesterday's customer interactions, your AI agent posts a concise summary and key trends into your team Slack every morning. When planning a new campaign, any team member can ask the AI agent to draft, schedule, or retrieve performance metrics using plain language—no training or dashboard digging needed. If a teammate has a question about prior chat transcripts or wants to locate a key customer response, they can simply ask the AI agent, which searches BotConversa’s knowledge and responds instantly in the channel. Importantly, Runbear’s scheduled jobs and keyword triggers ensure that your team never misses critical contact milestones or signs of campaign success, keeping everyone aligned and proactive. These integrations parallel what’s possible with digital platforms like querying and analyzing Airtable from Slack, automating daily KPI reporting, and saving time on documentation by creating Google Docs from Slack conversations. By bridging team chat and BotConversa, you enable smarter, more interactive team workflows that make customer engagement a shared, data-driven activity.

BotConversa vs BotConversa + AI Agent: Key Differences

Integrating BotConversa with Runbear transforms siloed chatbot workflows into a deeply collaborative, AI-driven experience for your team. With Runbear’s AI agents embedded in Slack, Teams, or Discord, teams unlock real-time data retrieval, automated campaign control, audience analytics, and knowledge sharing—all from their favorite chat tools. Instead of manually managing campaigns or digging through BotConversa’s dashboard, teams benefit from centralized, natural language access and AI-powered insights.

Implementation Considerations

When adopting BotConversa with Runbear, teams should prepare for a brief setup to link channels and permissions between the two platforms. Training may be needed so team members understand how to interact with the AI agent using natural language for campaign management and updates. Organizations may need to review data privacy and governance, ensuring sensitive customer info accessed through BotConversa is managed securely in team chats. Change management is key—leaders need to encourage team members to rely on AI agents for campaign queries, analytics summaries, and support tasks rather than defaulting to old dashboard-based habits. Overall costs remain reasonable due to the no-code nature, but teams should evaluate the time saved versus licensing investments. With Runbear’s SOC 2 Type II compliance, organizations benefit from robust security controls as they unify BotConversa workflows and chat-based AI collaboration.

Get Started Today

Integrating BotConversa with Runbear’s AI agent platform unlocks transformative new ways for teams to automate, analyze, and collaborate on customer engagement—right inside the team chat tools they use daily. By empowering teams to control campaigns, surface insights, and trigger actions using simple language, Runbear ensures that your team’s collective intelligence stays at the center of every BotConversa workflow. Ready to supercharge your BotConversa chatbots and take team productivity to the next level? Start your Runbear integration today and watch your chatbot automation become a truly collaborative, AI-powered experience.