AI Agent Solutions for DigitalRiver

DigitalRiver empowers brands to run international e-commerce operations with confidence, but even the most robust platform benefits from smarter, simpler team collaboration. By combining DigitalRiver with a Runbear AI agent, your team can instantly access, analyze, and automate DigitalRiver workflows inside Slack or Microsoft Teams—making everyday tasks faster, more transparent, and dramatically more productive.

About DigitalRiver

DigitalRiver is the premier global e-commerce solution for brands looking to expand D2C sales quickly and securely in international markets. Its integrated platform handles critical elements such as payments, fraud prevention, tax, and compliance, seamlessly connecting front-end stores with back-end operations. Used by both fast-growing startups and established enterprises, DigitalRiver’s accelerator programs help businesses launch in new markets within weeks—removing the pain and risk from cross-border commerce. Teams count on DigitalRiver to centralize global e-commerce management, streamline reporting, and ensure compliance everywhere they sell online—which is why integration with team collaboration and automation tools unlocks transformative value for productivity-hungry organizations.

Use Cases in Practice

With Runbear’s AI agent working in tandem with DigitalRiver, teams unlock automation and intelligence tailored to real-world business demands. Imagine scheduling a daily sales summary, where your AI agent pulls revenue and order details straight from DigitalRiver and posts a digestible update—complete with charts—to your team’s Slack channel each morning. Teams no longer need to chase down payment statuses or compliance details; instead, anyone can simply ask the AI agent for real-time DigitalRiver insights, from transaction summaries to refund ratios. When it comes to tax and compliance, the AI draws from your latest DigitalRiver documentation, answering process questions for team members instantly—making onboarding and audit prep a breeze. And to align everyone around customer experience, the agent can monitor keywords (like "urgent support") and summarize priority e-commerce tickets, surfacing the essentials for weekly leadership updates. This context-aware collaboration reduces context switching, eliminates repetitive manual work, and delivers the same workflow power found in use cases like How to Automate KPI Reporting and AI-Powered Executive Dashboard, but specialized for your DigitalRiver data.

DigitalRiver vs DigitalRiver + AI Agent: Key Differences

DigitalRiver alone serves as a powerful backbone for global e-commerce operations—yet, workflows often require manual data pulls, repetitive team collaboration in multiple apps, and time-consuming reporting. Integrating Runbear’s AI agent transforms this landscape: your team gains instant, natural-language access to DigitalRiver insights, seamless reporting, smarter team communications, and automated knowledge sharing, all within Slack or Teams. The result: less context-switching and more proactive, data-driven teamwork.

Implementation Considerations

Adopting a workflow integration between DigitalRiver and AI agents like Runbear requires thoughtful planning. Teams should prepare for setup time to authenticate DigitalRiver with Runbear and define access permissions, especially to safeguard sensitive payment and customer data. Training team members on using the AI agent effectively, as well as aligning on which data and documents will be synced, is crucial for long-term success. Change management is key—leaders should champion adoption, demonstrate clear use cases, and support gradual process changes. Organizations must factor in subscription costs for new tools, and evaluate how AI-driven automation affects reporting cycles, compliance protocols, and data governance to ensure privacy and regulatory requirements are met. Advanced teams may want to set up role-based access or audit logs for oversight.

Get Started Today

Integrating a Runbear AI agent with DigitalRiver makes your team’s e-commerce operations more agile, informed, and collaborative. As global business complexity rises, smart automation and natural language data retrieval become game changers—putting essential DigitalRiver data at your team’s fingertips, reducing manual workload, and fostering informed, real-time decision-making. Ready to supercharge your DigitalRiver workflows? Try Runbear and experience the future of AI-powered team collaboration today.