Use Dispatch with AI Agents

Dispatch is changing the game for last-mile delivery—connecting businesses to a nationwide network of drivers for on-demand, reliable shipments. But what if your team could access Dispatch data, automate reporting, and answer delivery questions instantly, all from within Slack or Microsoft Teams? That’s the power of combining Dispatch with a Runbear AI agent. Empower your team to collaborate seamlessly, access delivery intelligence on-demand, and automate logistics workflows using natural language—all with zero coding required.

About Dispatch

Dispatch is a leading last-mile delivery platform built for businesses needing reliable, rapid, and transparent logistics solutions. Serving over 50,000 companies in industries from automotive to healthcare, Dispatch offers businesses real-time tracking, same-day and next-day delivery, a scalable driver network, and multiple vehicle options. Teams use Dispatch to outsource complex delivery logistics, reduce operational burden, and guarantee their customers get fast, predictable service. With features like live status visibility and simplified order entry, Dispatch is the smart solution for any business looking to improve delivery experience without the headache of fleet management or driver scheduling. Its market position—trusted across 75+ U.S. cities—makes it a go-to for growth-focused teams needing scalable delivery power.

Use Cases in Practice

When teams integrate Dispatch with a Runbear AI agent, they unlock a new level of productivity and insight. Gone are the days of logging into dashboards or manually sharing updates—now, your team can retrieve Dispatch delivery data, analyze performance, and surface important information without ever leaving Slack or Teams. Imagine a daily dashboard showing all your delivery operations, AI-generated KPI reports highlighting bottlenecks, and instant answers to team questions about process or status. For example, a logistics manager could type, “Show yesterday’s on-time deliveries” and receive a chart and summary right in the team channel. Or, executives can get weekly trend reports on Dispatch volume with visual snapshots, similar to the AI-powered executive dashboard use case. With scheduled postings, knowledge syncs, and instant access to SOPs, Dispatch workflows shift from reactive data pulls to proactive, AI-powered support that keeps your team aligned and informed.

Dispatch vs Dispatch + AI Agent: Key Differences

Dispatch, as a standalone platform, offers robust last-mile delivery management and status tracking—but relies on manual user actions and separate dashboards for insights. Integrating Dispatch with a Runbear AI agent transforms these capabilities. Your team benefits from hands-free, AI-powered automation: instant access to delivery data in Slack, scheduled summaries, proactive KPI reporting, and an always-on knowledge assistant. Your workflow evolves from searching for data to information being delivered to you, dramatically boosting productivity and team collaboration.

Implementation Considerations

When rolling out Dispatch with Runbear AI agents, teams should plan the integration carefully. Initial setup requires connecting Dispatch and communication tools (e.g., Slack), configuring access permissions, and ensuring data privacy standards are met. Teams will benefit from some light training: familiarize staff with using natural language to query the AI agent and understand what data can be surfaced. Consider the access scope—determine which team members need delivery insights or report summaries, and set appropriate permissions. As with any automation, evaluate cost-benefit by assessing the time saved on manual processes versus licensing costs. Finally, ensure your Dispatch process documentation and SOPs are kept up-to-date in your knowledge bases (e.g., Notion or Google Drive) for optimal knowledge sync performance. Organizational readiness—change management, clear workflows, and defined champions—will all help teams maximize the integration's value.

Get Started Today

Integrating Dispatch with a Runbear AI agent takes your delivery operations to the next level. Teams unlock automation, hands-free reporting, and instant insight—all while collaborating inside the tools they already use. With seamless access to Dispatch data, AI-powered summaries, and a self-serve knowledge base at their fingertips, your team spends less time chasing information and more time delighting customers. Ready to transform your delivery workflows? Try Runbear’s Dispatch integration today and experience the future of team logistics automation firsthand.