Integrate New Relic with AI Agents
Let your AI agent answer teammates’ New Relic metric questions in chat—no more tab switching or waiting for experts. Enhance your New Relic workflows with AI-powered automation in Slack, Teams, and Discord.
New Relic is a leader in observability and digital intelligence, enabling teams to monitor application and infrastructure health in real time. But as critical as New Relic data is, teams often struggle to bring these insights into their daily workflows without time-consuming dashboard checks or scattered updates. By integrating New Relic with Runbear’s AI agent, your team can access, analyze, and automate New Relic workflows directly in chat—boosting collaboration, accelerating troubleshooting, and ensuring everyone stays informed.
About New Relic
New Relic is a comprehensive observability and digital intelligence platform trusted by engineering and IT teams to monitor, debug, and optimize software performance across cloud and on-premise environments. Core features include real-time Application Performance Monitoring (APM), infrastructure monitoring, log analytics, and system health visualization. Its unified data platform allows organizations—from startups to Fortune 100s—to proactively identify issues, track user experiences, and drive continuous improvement across digital services. Teams adopt New Relic for its robust analytics, scalability, and deep visibility into complex systems, relying on it as the heartbeat of modern DevOps and SRE operations. For many businesses, New Relic is integral to service reliability and customer satisfaction.
Use Cases in Practice
Now, let’s explore how teams are unlocking new levels of efficiency and clarity with New Relic and Runbear. Each use case below showcases AI agents transforming how technical and business teams interact with performance data, automate routine check-ins, and find answers fast—all without leaving Slack or Microsoft Teams.
Imagine a scenario where a teammate asks, "What’s our current error rate in production?" Instead of bouncing between dashboards, an AI agent pulls up the answer instantly in chat. Or picture daily health summaries posted automatically to your team channel, freeing engineers from manual report pulls. Every workflow—from accessing infrastructure KPIs to surfacing troubleshooting guides—becomes frictionless. Even non-engineering members get empowered to ask questions or run analyses, similar to how teams leverage Instantly Query Excel Reports in Slack—No More Manual Data Checks to democratize data access. By centralizing knowledge and actions, Runbear makes New Relic a true part of your team’s daily rhythm.
New Relic vs New Relic + AI Agent: Key Differences
Using New Relic alone, teams often juggle multiple dashboards, answer ad-hoc questions manually, and miss out on shared context. When integrated with Runbear, an AI agent centralizes New Relic data in your team’s workspace—handling repetitive queries, automating reporting, and making data accessible through natural language. This transforms New Relic from a siloed tool into a real-time source of actionable insights for every team member.
Implementation Considerations
To maximize value from a New Relic + Runbear integration, teams should prepare for several practical steps. Setup involves granting your AI agent secure, read-level access to relevant New Relic dashboards and knowledge bases. Teams will need orientation on how to interact with the agent via Slack or Teams, including best practices for phrasing queries or requesting reports. Change management is key—encourage adoption by demonstrating quick wins and time savings, and consider updating internal documentation to reflect new workflows. Evaluate data privacy policies and determine which New Relic data and runbooks are appropriate for indexing. Regularly review automation outputs for accuracy and refine scheduled jobs to fit evolving team needs. Finally, budget for the integration by weighing time saved against tooling costs, and ensure your organization is ready for AI-driven workflow transformation.
Get Started Today
By bringing New Relic data into your team’s everyday chat via a smart AI agent, you unlock real-time insights, faster response times, and true collaboration across roles. Runbear doesn’t just simplify access—it elevates the way your team learns, troubleshoots, and shares knowledge. Start streamlining your New Relic workflows today with AI-powered automation, and empower your team to focus on what matters most: building reliable, high-performing software. Ready to experience the future of observability? Try the New Relic + Runbear integration for your team now.