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AI Agent Solutions for PagerDuty

Let the AI agent deliver up-to-date PagerDuty incident summaries to your team chat at scheduled times—no manual checks required. Enhance your PagerDuty workflows with AI-powered automation in Slack, Teams, and Discord.

Automated Incident Status Reporting
Let the AI agent deliver up-to-date PagerDuty incident summaries to your team chat at scheduled times—no manual checks required.
Instant On-Demand Incident Lookup
Ask the AI agent for details on PagerDuty incidents right in Slack or Teams—get immediate, accurate info in natural language.
Analyze and Summarize Incident Trends
The AI agent reviews PagerDuty data to highlight key incident metrics, recurring issues, and patterns—shared directly in your chat.
Streamlined Collaboration With Incident Knowledge
Empower teams to query incident runbooks, escalation policies, or post-incident docs synced from PagerDuty or wikis—right in Slack.
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PagerDuty is a cornerstone for DevOps and IT teams, handling real-time incident management and critical alerting. But while PagerDuty is powerful for tracking and resolving issues, the experience is often fragmented: team members bounce between dashboards, alerts, and chat threads. Runbear changes that. By bringing a smart AI agent into your communication hub—like Slack or Microsoft Teams—Runbear unifies PagerDuty with the way teams actually work, unlocking automation, smarter collaboration, and instant insight, all with natural language.

About PagerDuty

PagerDuty is a leading cloud-based incident management solution built for tech-forward organizations—DevOps, IT operations, and SRE teams. Its core platform delivers real-time alerting, on-call scheduling, and automated escalation, helping teams tackle service interruptions fast. Organizations adopt PagerDuty to stay ahead of incidents, ensure continuous coverage, and manage large-scale systems with less manual overhead. With a vast integration ecosystem and advanced analytics features, PagerDuty is trusted by thousands of teams globally to keep their digital services reliable and minimize downtime. Teams typically choose PagerDuty for its real-time responsiveness, customizable alerting, and comprehensive support for incident management workflows across complex environments. It serves organizations from fast-growing startups to global enterprises who prioritize uptime, SLAs, and high-velocity operations.

Use Cases in Practice

Runbear’s AI agent supercharges the way teams use PagerDuty—making incident management more collaborative, proactive, and efficient. Imagine your weekly incident review happening automatically, with live summaries posted in Slack every Monday morning. Picture a team member simply asking, “Show me all open critical PagerDuty incidents” in your chat, and receiving a detailed, easy-to-understand list within seconds. Or, when your team wants to dive into patterns, the AI agent can parse historical PagerDuty data, visualize trends in incident frequency, and share actionable insights as clear charts—all without leaving the chat window. Knowledge is equally streamlined: the AI agent can index on-call runbooks and escalation docs, so when someone asks about a process during a live incident, the right answer is provided instantly, drawing from both PagerDuty and synced wikis. For teams already benefiting from instant Slack-based analytics or simplified KPI reporting, adding PagerDuty to Runbear takes operational visibility to the next level—making incident data and responses as seamless as any daily business metric.

PagerDuty vs PagerDuty + AI Agent: Key Differences

PagerDuty Comparison Table

Integrating PagerDuty with Runbear transforms static, manual incident workflows into real-time AI-powered processes. Instead of bouncing between dashboards and chat tools, teams get proactive status updates, can query data instantly, and collaborate on incident response directly in their core communication channels. Runbear streamlines reporting, boosts visibility, and empowers every team member—from engineering to ops—to make better decisions faster.

Implementation Considerations

Successful integration of PagerDuty with Runbear requires planning and preparation. Teams should ensure that their PagerDuty data permissions are properly configured for safe and compliant access by the AI agent. Training may be needed so all team members understand how to query incidents, request reports, or access synced runbooks in Slack or Teams. While Runbear eliminates integration complexity, teams should still review data governance policies and ensure sensitive incident information is only accessible to appropriate users. Cost-benefit analysis is important: while automation saves time and reduces manual work, teams should audit which reports or workflows are most valuable to automate. Change management—encouraging team members to trust and rely on AI agents—can also require internal communication and demonstration of early quick wins.

Get Started Today

As incident management becomes ever more collaborative and data-driven, combining PagerDuty with Runbear’s AI agent is a game-changer for teams. From automated reporting to instant, in-chat incident lookup and analytics, Runbear brings PagerDuty’s power directly into your team’s daily workflow. While every integration requires planning—from access controls to team enablement—the upside is transformative: less friction, faster insights, and smarter teamwork under pressure. Start today by connecting PagerDuty to Runbear and watch your team's incident response become more intelligent and effortless.