Build Sendoso workflows with AI Agents

In a world where relationships and personalization drive revenue, Sendoso stands out as the go-to platform for thoughtful gifting at scale. But managing campaigns, sharing updates, and making gifting a seamless part of daily team workflows can still be tedious—unless you combine Sendoso with Runbear’s AI agent platform. By integrating Sendoso with Runbear, teams can turn their communication hubs like Slack or Microsoft Teams into command centers for smarter, faster gifting campaigns powered by AI agents.

About Sendoso

Sendoso is a market-leading Sending Platform™ designed for businesses that want to create meaningful connections with prospects, customers, and employees through personalized gifting. With an extensive marketplace of gifts, seamless integrations with CRMs and marketing platforms, and robust analytics, Sendoso is the trusted solution for sales, marketing, and HR teams seeking to boost engagement, accelerate deals, and improve customer experience. Its global logistics network ensures a hassle-free sending process, while insights and tracking help teams measure the real impact of their gifting strategies. Companies choose Sendoso because it streamlines every aspect of sending gifts—from selection to delivery to ROI analysis—making it an essential tool in the modern engagement toolkit for B2B and B2C organizations alike.

Use Cases in Practice

The integration of Sendoso and Runbear creates a radically improved experience for modern teams. Imagine a sales manager asking the AI agent in Slack for fresh, occasion-based Sendoso gift ideas—and receiving personalized suggestions that can be shared instantly with the team. Picture marketing or HR leaders getting weekly campaign performance summaries delivered right into their team channel, with the AI agent highlighting what’s working and what’s not. And consider the time saved when team members ask common questions about Sendoso usage, HR gifting policies, or campaign templates, and receive immediate, AI-driven responses rather than searching internal wikis or sending emails.

Even structured workflows become frictionless. For example, whenever a new team member joins, someone can say “Send a welcome kit via Sendoso,” and the AI agent will kick off the process, guide the requester through necessary steps, or log the request for review. These use cases mirror successes we’ve seen across other platforms—for example, the way teams leverage AI-powered executive dashboards, or automate KPI reporting directly within chat. With Sendoso, these same automation and collaboration advantages reshape how teams approach gifting, from ideation to execution, all driven by the capabilities of the Runbear AI agent.

Sendoso vs Sendoso + AI Agent: Key Differences

Integrating an AI agent with Sendoso transforms team gifting from manual, fragmented processes into seamless, AI-driven automation. Runbear supercharges Sendoso by making campaign insights and operational tasks instantly accessible within your team’s chat environment. Collaboration, analytics, and knowledge sharing unfold directly where team members work. Here’s how the experience differs:

Implementation Considerations

Teams adopting a Sendoso and Runbear workflow should plan for a few considerations to ensure a smooth rollout. Successful integration requires initial setup: connecting Sendoso to the AI agent and configuring schedules or keyword triggers that align with team objectives. Training is key—team members will need to learn how to interact with the AI agent via chat for inquiries, automated reporting, or workflow requests. Change management is crucial since workflows move from manual or email-based processes to chat-based automation. Assess security and data governance policies for syncing sensitive campaign or HR data between Sendoso and Runbear. Finally, evaluate cost and ROI: while initial effort is needed, the improvement in team productivity and collaboration usually outweighs setup time, especially as teams witness faster response times, reduced app-switching, and a shift to conversation-driven workflows.

Get Started Today

Unlocking the true potential of Sendoso means embedding it into the daily rhythms of your team—and that’s exactly what Runbear’s AI agent enables. By integrating smart gifting, campaign insights, and process automation into Slack or Microsoft Teams, teams can move faster, collaborate better, and drive more impactful engagement with less friction. Ready to transform your team’s Sendoso experience? Start a Runbear trial and bring AI agent-powered gifting, knowledge, and analytics into your team’s chat today.