Use Shipday with AI Agents

Managing local deliveries with Shipday is already a smart move—but what if your team could unlock even smarter automation and seamless collaboration, all from within Slack? With Runbear's AI agent, Shipday becomes proactive, insightful, and team-centric, turning every delivery update into an actionable workflow right where you work.

About Shipday

Shipday is a robust delivery management platform built to streamline local deliveries for businesses of all sizes, especially in e-commerce, food delivery, and retail. With Shipday, teams can manage their own drivers or connect instantly to third-party delivery services like DoorDash and Uber in the US and Canada. Core features include real-time tracking, flexible delivery scheduling, live customer notifications, and an intuitive mobile app for drivers. Shipday is trusted by thousands of businesses to improve delivery efficiency, customer transparency, and operational scale—making it a backbone for any company striving to offer quick, reliable local deliveries at scale. Teams adopt Shipday to simplify dispatching, reduce errors, and give customers the experience they expect—from order creation to doorstep delivery.

Use Cases in Practice

By integrating Shipday with Runbear's AI agent, teams go beyond basic delivery management and unlock transformative workflows inside their chat tools. Imagine your operations manager receives a daily delivery performance digest as a Slack chart—no spreadsheet exports required. Your customer service team can instantly ask the AI agent for a customer's delivery status and get answers in plain English, without context-switching. The AI agent can even analyze failed deliveries and summarize root causes, providing leadership with clear next steps. When delivery problems arise, your team can huddle in a Slack thread, with the AI agent keeping everyone aligned by summarizing the issue, highlighting conversations, and turning them into action items. This approach is similar to how many teams use Runbear for live KPI reporting, internal search for refund policies or escalation workflows, or streamlining daily business analytics—now tailored for delivery operations with Shipday. The result: less time lost toggling between apps, more focus on customer satisfaction, and smarter, faster team collaboration.

Shipday vs Shipday + AI Agent: Key Differences

Integrating Shipday with Runbear transforms how teams manage deliveries. While using Shipday alone centralizes delivery data, manual status checks, reporting, and insights often require switching apps, exporting CSVs, or siloed communication. With an AI agent in Slack, teams access delivery insights, analytics, and collaboration tools instantly—without leaving their chat environment. This shift streamlines work from reactive, manual tasks to proactive, AI-powered team workflows.

Implementation Considerations

When adopting a Shipday-Runbear workflow, teams should be mindful of setup and training. Connecting Shipday to your Runbear AI agent is straightforward, but teams must configure data syncing permissions and establish clear Slack/Teams channel protocols for delivery info sharing. Change management is key—team members should be comfortable asking natural-language questions to AI agents and interpreting summaries or automated reports. Review your data governance policies to ensure sensitive delivery data is visible only to those who need it in Slack channels. Consider the cost-benefit: AI-driven automation saves time and reduces manual overhead, but requires investment in integrating and tuning workflows. Regular feedback cycles will help fine-tune agent knowledge and maximize organizational readiness.

Get Started Today

With Shipday and Runbear, your team's delivery workflows leap ahead—from manual checks and siloed communication to smart AI agent automation. Streamlined summaries, instant lookups, team-based problem solving, and proactive analytics all happen right in Slack. Get started today to transform your delivery management, boost collaboration, and unlock a new level of productivity. Try Shipday and Runbear integration now—see how effortless local delivery can truly become for your team and your customers.