Automate ShipHero workflows with AI Agents

ShipHero is a powerhouse for eCommerce fulfillment and warehouse management, centralizing orders, inventory, and shipping for fast-moving businesses. But when it comes to true operational efficiency, connecting ShipHero to your team’s daily conversations is the real game changer. That’s where Runbear’s AI agent platform comes in. Bringing ShipHero into Slack, Microsoft Teams, or Discord through intelligent AI agents unlocks seamless collaboration, instant answers, and real automation—right where your team actually works.

About ShipHero

ShipHero is a leading cloud-based warehouse and order management solution, tailored for fast-scaling eCommerce brands and third-party logistics providers (3PLs). It centralizes order processing, inventory management, automated shipping, and warehouse operations into a single, unified interface. ShipHero stands out with robust real-time inventory tracking, seamless multichannel integrations (like Shopify and Amazon), automated shipping with all major carriers, and powerful analytics. Teams adopt ShipHero to increase fulfillment speed, minimize errors, and scale efficiently as they manage inventory and orders across multiple locations and sales channels. Warehouse managers, operations directors, and customer support teams all rely on ShipHero to streamline daily eCommerce and logistics tasks.

Use Cases in Practice

Integrating ShipHero with Runbear’s AI agent platform transforms your team's approach to fulfillment operations. Instead of logging in and out of ShipHero dashboards, your team members simply chat with the AI agent within Slack or Teams, unlocking key workflows like instant inventory checks, automated reports, and natural language order lookups. For example, a warehouse manager can ask, “Do we have enough stock of SKU 123 for next week’s promotion?” and the AI agent pulls the answer from ShipHero instantly into the channel. Or, the operations lead schedules daily shipping summaries to be posted every morning, ensuring every team member starts their day aligned. Teams can update order notes, troubleshoot problems, and keep the entire warehouse looped in—right inside their communication hub, without toggling tabs. These smart automations echo similar productivity gains outlined in our AI-powered KPI reporting guide and help teams eliminate routine busywork, reduce errors, and free up focus for what matters most. With ShipHero + Runbear, fulfillment teams can truly work at the speed of conversation.

ShipHero vs ShipHero + AI Agent: Key Differences

Integrating ShipHero with Runbear’s AI agents transforms manual, time-consuming processes into seamless, automated workflows directly inside your team’s communication hub. Instead of logging into dashboards or toggling tabs, team members can query, collaborate on, and act on ShipHero data right from Slack, Teams, or Discord. This shift elevates productivity, reduces errors, and keeps everyone aligned with real-time insights—no extra training or technical setup required.

Implementation Considerations

When adopting ShipHero and Runbear together, teams should prepare for some practical steps: First, connect ShipHero with permissioned API keys, ensuring data access is secure and privacy policies are followed. Onboarding may require short team training so members learn to interact with the AI agent naturally in chat, and to trust results pulled from ShipHero via the agent. Expect a period of change management as manual routines shift to automated workflows—clear communication and defined workflows help set expectations. Organizations should audit access permissions to keep sensitive data protected, and review cost-benefit scenarios to justify spending on automation versus manual labor. Ensuring that data governance and team readiness are in place makes for a smooth rollout and early wins with AI-powered ShipHero workflows.

Get Started Today

ShipHero, supercharged by Runbear’s AI agents, changes how fulfillment and operations teams get work done—making ShipHero data more accessible, actionable, and collaborative inside your team’s daily workspace. Teams using this integration can automate routine reporting, surface insights instantly, and keep everyone in sync without leaving their communication tool of choice. Ready to unlock the next phase of team productivity? Try integrating ShipHero with Runbear today—and let AI agents move your team from busywork to breakthrough results.