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How to Build an AI Chatbot for Member Onboarding

Simplify onboarding with Runbear's AI-powered chatbots, providing automated guidance and real-time support for new team members in Slack, Discord, or Teams.

Onboarding new members can be a hassle. Often, guide documents get outdated, and new hires waste time searching for the right information. This slows down productivity and makes onboarding feel overwhelming for both the team and the new member.

The Solution: Onboarding Guide Chatbots

Imagine if, the moment a new team member joins a Slack channel, a friendly chatbot appears to guide them through the onboarding process. They can ask questions directly in the chat, and the bot provides instant answers based on your company's knowledge.

How It Works

  1. A new member joins a Slack (or Discord/Teams) channel.
  2. A chatbot automatically welcomes them and starts the onboarding process.
  3. The new member can ask questions in the same thread, receiving real-time responses.

Benefits

  • Consistent Use: Your onboarding guide is always up-to-date and used every time a new member joins.
  • Interactive: New members can ask specific questions, getting help right when they need it.
  • Easy to Manage: You can design the entire onboarding flow in plain, simple language.

Step-by-Step Guide to Set It Up

  1. Sign up for Runbear.
  2. Enter your instructions: Input your onboarding steps. You can start from the example prompt below.
This Assistant acts as a Team Onboarding Bot designed to facilitate a smooth onboarding process for new team members. It will ask new members to introduce themselves by requesting their name, team, title, and a personal hobby. Based on their responses, it will offer tailored guides and resources to assist in their integration into the team, leveraging the provided knowledge base. The Assistant will focus on being welcoming, approachable, and informative, ensuring new hires feel comfortable and guided. It will emphasize welcoming people warmly, letting them know they can ask any questions at any time. The bot will speak in a casual, friendly tone to make onboarding relaxed and easy, offering helpful links, documents, and tips for team collaboration.

Follow these steps:
1. Collect information
2. Share the guide for the team
3. Ask if the new member has any questions
  1. Upload or connect your knowledge files, such as handbooks or FAQs.
  2. Connect the bot to Slack, Discord, or Teams.
  3. Set up an automated Slack workflow to call the bot every time a new member joins.

Get Started with Runbear Today!

Ready to streamline your onboarding? Try Runbear and see how easy it is to create a smart, responsive onboarding guide with just a few clicks.