Use Guru with AI Agents

Teams rely on Guru to centralize company knowledge, but even the best data is only valuable when it’s easy to access and use in the flow of work. With Runbear’s AI agent, Guru becomes a powerful source of instant answers and automation in your team’s favorite chat tools—Slack, Microsoft Teams, or Discord. By integrating Guru with Runbear, your team supercharges productivity, gets real-time support, and unlocks seamless collaboration—all without ever leaving the conversation.

About Guru

Guru is a modern knowledge management platform built for high-performing teams who need accurate, verified information at their fingertips. Guru organizes company knowledge into cards—bite-sized information blocks—making it easy to capture expertise, share insights, and ensure every team member is aligned. Its AI-powered search, strong integrations, and rigorous verification process help organizations avoid outdated docs and scattered tribal knowledge. Teams in customer support, HR, onboarding, operations, and sales all use Guru to ensure consistent, up-to-date answers flow seamlessly across the business, reducing friction and boosting decision quality. Guru's user-friendly design and deep integrations have cemented its status as a go-to choice for fast-moving teams that value accuracy and accessibility.

Use Cases in Practice

These four use cases highlight how integrating Guru with a smart AI agent transforms your team’s workday—from knowledge retrieval and onboarding to compliance and communication. Imagine a new team member who, instead of pinging colleagues or digging through Guru manually, simply asks your AI agent in Slack, 'How do I submit vacation requests?' and instantly receives the latest company policy summarised from Guru. Or, consider scheduled digests where teams receive a daily roundup of updated processes, ensuring every member stays informed. For organizations with complex policies, the AI agent channels Guru’s verified expertise directly into chat, answering tough compliance or HR questions on demand. Even onboarding now becomes a guided, always-on conversation, where every question finds an authoritative answer—reducing ramp-up time and relieving your experts from answering the same FAQs repeatedly. For more on automating summaries and actionable insights, see our guide on Transform Your Team’s Daily Workflow with Smart Scheduling Powered by MCP and explore reporting automation with How to Automate KPI Reporting. Integration isn’t just technical—it’s cultural, and with Runbear’s AI agent powered by Guru, your team works smarter and more efficiently.

Guru vs Guru + AI Agent: Key Differences

Integrating Guru with Runbear transforms static knowledge management into dynamic, conversational access—empowering teams with instant workflows, scheduled insights, and conversational support. Guru alone centralizes information, but Runbear's AI agent makes that knowledge actionable, accessible, and context-aware right in your team's chat environment.

Implementation Considerations

Teams adopting Runbear + Guru integration should prepare for a short onboarding period to connect their Guru instance and educate members about chat-based workflows. Expect to designate knowledge curators to keep Guru content tidy, and plan a brief team training so all members are comfortable querying the AI agent for verified information. Analyze current communication bottlenecks and identify workflows most improved by instant access to trusted data. Pay attention to permissions—integration will need access to Guru’s knowledge base. Data governance matters: establish protocols to ensure only approved and up-to-date Guru content is accessible to the AI agent. On the upside, setup is light-touch and change management is straightforward, focusing mainly on teaching the team to ask rather than search. Monitor usage, capture feedback, and iterate on knowledge curation for continuous value.

Get Started Today

With Runbear AI agents connected to Guru, teams finally bridge the gap between stored knowledge and actionable, real-world workflows. Realize instant answers, smarter onboarding, and proactive knowledge sharing—all from Slack, Teams, or Discord. The future of team productivity is conversational, AI-powered, and seamless. Unlock the best of Guru without ever leaving your chat tool—start your Runbear integration today and watch your team’s efficiency soar. Ready for the next step? Discover how automating your daily summaries or KPI reports can further transform team performance with our smart AI agent guides.