Use Hookdeck with AI Agents

Event-driven architectures have transformed how modern teams operate—yet managing webhook reliability, delivery logs, and event replay often requires switching between tools and losing collaborative momentum. Hookdeck already empowers devs to deliver, queue, and inspect webhooks with ease. But what if your team could unlock the full context of Hookdeck inside Slack, Microsoft Teams, or Discord—powered by a smart AI agent that automates checks, answers team questions, and keeps incident response rolling? That’s where Hookdeck + Runbear becomes a game changer for team collaboration and reliability.

About Hookdeck

Hookdeck is a modern infrastructure platform that gives organizations reliable, observable, and scalable webhook delivery—and event stream management. Acting as a smart event gateway, Hookdeck brings together requests from third-party services (think: GitHub, Stripe, custom apps), queues and routes those events, and gives developers rich tools to inspect, replay, and debug every step of the event lifecycle. Its flexible routing, replay, and transformation capabilities make Hookdeck ideal for SaaS teams, product organizations, and ops/infra engineers who need to keep event-driven architectures running smoothly without downtime. Teams adopt Hookdeck for its plug-and-play developer experience, robust safety net for missed events, and deep observability features—making it a standout in the event management and webhook reliability space.

Use Cases in Practice

Hookdeck is known for helping teams orchestrate robust event-driven systems. But when paired with a Runbear AI agent embedded in Slack or Teams, operational workflows move beyond dashboards and into the natural flow of team communication. Instead of developers being the sole interpreters of logs or event delivery statuses, everyone—from analysts to managers—can interact with Hookdeck insights instantly. Imagine your AI agent posting a daily or weekly event delivery health summary; responding to 'Hey, are there any failed deliveries in the past hour?' queries; proactively summarizing incident patterns; or reminding the ops team to replay events. These automations free up engineering time, drive transparency across the organization, and ensure the whole team acts on reliable, contextual information. For example, similar to the value described in our Simplify Your Business Analytics use case, bringing Hookdeck data into chat enables real-time decisions without tool switching. And if your workflows hinge on keeping incident response tight, automated summaries echo the approaches detailed in our How to Automate KPI Reporting and AI-Powered Executive Dashboard use cases—making Hookdeck event monitoring seamless, collaborative, and intelligent.

Hookdeck vs Hookdeck + AI Agent: Key Differences

Integrating Hookdeck with Runbear transforms the way teams manage event-driven infrastructure, moving from manual, developer-centric processes to collaborative, AI-powered automation. Hookdeck alone offers strong event reliability and observability, but team members still need to search dashboards, interpret logs, and manually share insights or take follow-up actions. With an AI agent in Slack, Teams, or Discord, everyday workflows are automated: summaries, alerts, knowledge search, and even scheduled reminders all happen in the team's natural workspace.

Implementation Considerations

To harness the full power of Hookdeck workflows with AI agent automation, organizations need to review setup and onboarding processes for both platforms. Initial integration requires connecting Hookdeck's API to your Runbear agent, defining which event metrics or logs the agent can access, and planning custom schedules for summaries or reminders. Teams should invest in training members on how to query the AI agent and interpret Hookdeck data in chat. Change management is important—shifting from siloed dashboard workflows to collaborative, in-chat updates takes buy-in. Evaluate which user roles need access, set security and data governance permissions (especially for incident or error info), and measure the cost-benefit of time saved on routine checks. Adopting this integration sets new expectations for how event health and delivery logs are surfaced, so clear guidelines for response and escalation should be documented. To maximize ROI, ensure your team is ready for a more proactive, transparent incident and monitoring culture.

Get Started Today

Hookdeck’s robust event management and Runbear’s AI-powered automation unlock a new level of transparency and operational efficiency for teams that depend on event-driven systems. By embedding an intelligent AI agent in your team chat, Hookdeck workflows become collaborative and automated—delivering instant answers, visual insights, and timely reminders that keep everyone in sync. If you’re ready for fewer missed incidents, streamlined reporting, and a team empowered by actionable information, try the Hookdeck + Runbear integration today and give your team the superpowers it deserves.