Automate Repuso workflows with AI Agents

Repuso has become the go-to platform for collecting and showcasing customer reviews—but what if your team could turn Repuso data into actionable insights, without ever leaving Slack or Teams? By integrating Repuso with Runbear’s AI agent platform, your team can automate review management, surface trends instantly, and collaborate around real customer feedback—right inside the tools you already use. Discover how an intelligent agent brings Repuso reviews into your team’s daily workflow and transforms static testimonials into living business intelligence.

About Repuso

Repuso is a reputation management platform designed to help businesses gather, organize, and display customer reviews from channels like Facebook, Google, Instagram, Twitter, and more. Its core features include automated review collection, drag-and-drop testimonial sharing, multi-property management for agencies, and customizable review widgets for boosting credibility on company websites. Repuso is trusted by teams in marketing, customer service, hospitality, and agencies seeking to centralize reputation management and leverage social proof for growth. Teams adopt Repuso to simplify social feedback monitoring, streamline testimonial display, and elevate brand trust—without manual chasing of every platform individually. The platform’s white-label capabilities make it a favorite for resellers offering managed reputation solutions.

Use Cases in Practice

Combining Repuso with an AI agent inside your chat tool makes review management collaborative, proactive, and insight-driven. Instead of manually checking review dashboards or leaving updates scattered across email, your team can access, discuss, and act on Repuso data in real time—directly in Slack or Teams. For example, imagine a customer experience team receiving a daily summary of new reviews every morning, prompting the group to immediately celebrate glowing feedback or respond to urgent complaints. Or, sales team members quickly fetching the latest five-star testimonials to support a deal—all via natural language queries in chat. Marketing can easily request sentiment summaries to track campaign impact, while support can analyze grammatical patterns in negative feedback for process improvement, much like our AI-Powered Executive Dashboard and Automate KPI Reporting use cases. When AI agents handle Repuso workflows, your team’s focus shifts from chasing information to acting on insights.

Repuso vs Repuso + AI Agent: Key Differences

Integrating Repuso with Runbear’s AI agent transforms review management from a siloed, manual process into AI-powered team collaboration. Instead of toggling between apps, your team gets actionable insights where you work, faster decisions, and proactive sharing. Real team productivity jumps from information retrieval to knowledge activation—directly inside Slack or Teams.

Implementation Considerations

Teams considering Repuso and Runbear integration should plan for initial setup, including connecting Repuso to the Runbear platform and tuning AI agent prompts for their specific needs. Some team training will be required to ensure everyone knows how to interact with the AI agent and request Repuso data effectively (e.g., which queries to use in Slack). Change management is key—habitual dashboard users may need encouragement to trust scheduled digests and in-chat actions. Evaluate integration costs, potential data governance implications (as review feedback may contain sensitive information), and ensure proper access permissions are controlled. To truly benefit, teams should define who owns review workflows and feedback response processes, and set clear schedules for AI-driven reporting. As with our Business Analytics use case, organizational buy-in and clear documentation help maximize automation potential.

Get Started Today

Bringing Repuso into your team’s daily workflow with an AI agent opens up a new era of collaboration, transparency, and speed. Instead of siloed review monitoring, your team can react to real customer voices, share wins, and course-correct in real time. The future of reputation management is not just collecting testimonials—it’s activating them. If you’re ready to make Repuso smarter with Runbear, set up your AI agent today and experience the productivity leap first-hand. Your team, your reviews, and your results—all in one place, enhanced by intelligent automation.