Changelog

New updates and improvements to Runbear.

Custom Bot, Feedback Dashboard, and More

Introducing Custom Bot

Custom Bot

We're thrilled to announce the launch of Slack and MS Teams custom bots! You can now create multiple AI assistants under your own brand across your Slack and MS Teams workspaces. This new capability allows you to build dedicated bots for specific purposes, enhancing your workflow and user experience.

You can build a custom bot by accessing the Integrations > Slack or Teams page.

Thank you to our beta testers for their invaluable input in shaping this feature. We can't wait to see how you'll use it.

Feedback Dashboard

Revamp UX

We're excited to launch our Assistant Analytics Dashboard in beta. This new feature allows you to monitor the quality of your Assistant's answers with emoji-based feedback tracking.

this dashboard currently focuses on tracking response quality. While starting with this functionality, we plan to expand it with more comprehensive analytics and insights in the future.

Code Interpreter Support

You can now enable the Code Interpreter tool when creating an OpenAI Assistant. Code Interpreter allows your assistant to process various data files, generate graphs, and tackle intricate math problems through iterative problem-solving.

When enabled, any files generated by Code Interpreter during Slack conversations will be automatically uploaded to the relevant Slack thread.

New triggers for MS Teams & rebranding

We're excited to bring many of the triggers and preferences previously exclusive to Slack to Teams! Now, Teams users can enjoy even more flexibility and customization. (You need to reinstall the Runbear app to access new features, if you have it installed.)

Along with our recent rebranding, the Teams app name has changed from PlugBear to Runbear. Be sure to mention @Runbear when you need assistance!

Other Changes

  • Enhanced image interpretation with native vision.
  • Improved response accuracy in threads with file attachments.
  • Boosted stability when uploading large files.
  • Bug fixes:

New Look, Google Gemini, and More

Spreadsheet Support for Knowledge Sources

We've expanded our knowledge source capabilities! You can now upload XLS and CSV files to OpenAI assistants, making it easier to incorporate structured data into your AI workflows.

Revamp UX

Revamp UX

We've given our web app a major facelift to improve navigation and prepare for upcoming features:

  • Distinct look & feel from our landing page, with a more organized layout
  • "LLM Apps" are now called "Assistants"
  • Connections tab moved to assistant detail pages
  • Channels tab renamed to "Integrations" We'd love to hear your feedback on these changes! If you notice anything that feels off or have suggestions for improvement, please let us know. Your input is crucial as we continue to refine the user experience.

Google Gemini Now Available 🎉

Gemini

We're excited to announce that Runbear now supports Google Gemini! You can now create Gemini assistants with the following models:

  • Gemini 1.5 pro
  • Gemini 1.5 flash
  • Gemini 1.0 pro

Our current Gemini integration focuses on text generation, with plans to add multimodal support in the future. We welcome your thoughts and experiences with Gemini as we continue to evolve in the AI landscape.

Other Changes

  • Custom GPT Import Fix: We've restored the functionality of our bookmarklet for importing Custom GPTs. You can now successfully download and upload files attached to Custom GPTs when importing them to OpenAI Assistants.

URL Fetch, Use Cases Library, and More

URL Fetch - Empowering AI with Web Page Access

We’ve introduced the “URL Fetch” feature to supercharge your AI capabilities 🎉

By enabling your AI to read web pages, you can unlock powerful new tools—whether it’s summarizing content, creating marketing posts inspired by existing examples, or extracting metadata from news articles.

To activate this feature, head to the “LLM App Edit” page, expand the “Advanced Options” section, and switch on “URL Fetch.”

Url Fetch Toggle

Check out the “AI-Powered Web Page Summarization for Slack” use case to learn how it works!

New Use Cases Library - Your Inspiration Hub

Curious to discover more use cases? Explore our new and expanding Use Cases page! We’re adding fresh examples every week, so stay tuned for more insights.

Usecase Page

Other Changes

  • Shared Google Drive Sync: Now supporting Google Shared Drives. Enable by adding the service account to your Shared Drive team. Expand your AI's knowledge base with team-wide resources!
  • Improved Auto App Selection: Better matching of user queries to the most relevant AI app in multi-app channels.

Runbear Achieves SOC 2 Type II Certification!

Runbear is SOC 2 Type II Compliant!

soc2

We’re excited to share that after months of rigorous preparation and auditing, Runbear is now SOC 2 Type II certified. This means we meet high standards for data security and privacy, ensuring your data is safe from unauthorized access and breaches. Achieving this certification shows our ongoing commitment to protecting your information and providing a secure service.

Thank you for your continued trust and support. For more details, check out our blog post.

Public Roadmap is Now Live!

While we regularly share recent updates in this changelog, you might wonder what’s coming next. We’ve been hearing from our customers via various channels, but as we believe in the “build in public” approach, we want to share our product roadmap and hear more from you.

Our public roadmap is accessible via Runbear Roadmap and through the footer on our main website. Drop by to see what’s coming up, vote for the features you’re excited about, and suggest new ones.

Please note that all features in the roadmap are subject to change, especially those with unspecified or longer timelines. Your votes signal us that a feature is high priority.

Other Changes

Fixed an issue preventing the synchronization of large Google Drive files with OpenAI Assistants.

Rebranding, DALL-E Features, and More Updates

PlugBear is Now Runbear

Rebranding

We are excited to announce that PlugBear will be officially renamed to Runbear this coming weekend! This change reflects our commitment to a stronger brand identity and better alignment with our company’s vision. All existing app configurations will continue to work seamlessly, and you will have the option to switch to the new @Runbear mention. For more details on the transition and what to expect, please read our full announcement.

Image Generation with Dall-E

Image Generation

Now you can enable DALL-E image generation for the OpenAI Assistants app connected to your Slack channel. It can generate images using DALL-E based on your chat messages and prompts. You can enable DALL-E image generation by simply enabling the “DALL-E Image Generation” option in your app.

Other Changes

  • Improved Google Drive Sync: Resolved an issue preventing the synchronization of large Google Docs and Slides files. Now, all file sizes can be synced seamlessly.
  • Trigger on Channel Message: We’ve added an option for the LLM App to respond to every new message within a Slack channel.

Claude 3.5 Sonnet Support, and More

Claude 3.5 Sonnet Support

We're excited to announce that we now support Claude 3.5 Sonnet, a state-of-the-art AI model with exceptional performance and cost efficiency. Claude 3.5 Sonnet excels in several key areas, including context precision, visual reasoning, and coding tasks, surpassing models like GPT-4o, Gemini 1.5 Pro, and Llama 3 400B in specific benchmarks.

You can select the Claude 3.5 Sonnet model when creating a new LLM application on Runbear. Currently, Runbear’s integration with Claude 3.5 is focused on text generation. If you need additional support or have feedback, please feel free to contact us.

Current Date Awareness

Current Date Awareness

OpenAI Assistant within Runbear now has the capability to access the current date. This means it can answer your date-related queries accurately, like “How many visitors did we get in the past week?”. This enhancement allows the Assistant to seamlessly incorporate current dates into its responses, improving the overall user experience with time-related questions.

Use Case

By integrating with databases or search APIs, you can now ask natural questions such as:

  1. Visitor Analytics: Easily query the Assistant with questions like “How many visitors did we get in the past week?” to quickly obtain accurate visitor data, enhancing your ability to monitor and analyze traffic trends.
  2. Sales Tracking: “What were our sales figures last month?” to get precise and timely updates without manual date calculations.
  3. News Summarization: “Summarize today’s news” to receive a concise overview of the latest headlines and events.

Custom-Branded Slack App

We're thrilled to announce that our Slack Branded Bot feature is now available in private beta. This powerful new capability allows you to create custom-branded Slack apps and manage multiple Slack workspaces from a single Runbear organization. To apply for early access and become a design partner, please contact us.

Other Changes

  • Reply as New Message: Now, you can choose to have the Assistant's responses sent as new messages directly to the Slack channel, rather than just within existing threads. This allows you to integrate Runbear's responses with other tasks more flexibly. You can enable this feature by navigating to Connections > Edit > Preferences.
  • Big Fixes: We fixed a few minor bugs, including one that disabled the Slack Connection Preferences update button.

Support for Disabling Annotations, and More

Support for Disabling Annotations

We have introduced a new feature that allows you to turn off annotations in the responses of your LLM applications. Previously, all responses included annotations by default, indicating the sources referenced. With this update, you now have the flexibility to turn off annotations when they are not necessary. This enhancement helps streamline the response output and tailor your user experience to specific needs.

You can enable or disable the annotation settings under Connections > Edit > Preferences in the Runbear dashboard.

Annotation toggle

Other Changes

  • Improved the assistant import form: We have improved the form for importing Assistants on the dashboard. The import and post-import editing processes are now more intuitive, making it easier to manage your Assistants.
  • Confluence Sync Error Fix: We have resolved an issue where errors occurred during the synchronization of a large number of Confluence pages. The synchronization process is now more stable and reliable.

Confluence Sync, and More

Confluence Sync Now Available

confluence sync

Following our recent update with Google Drive Sync, we're excited to announce that Confluence Sync is now available. This allows you to keep your OpenAI Assistant up-to-date with the latest changes in your Confluence documents automatically. No more manual uploads needed to ensure your assistant uses the most current information.

To synchronize is super simple. Connect your Confluence space to Runbear and add the pages you want.

how it works

We're not stopping here. We plan to add more data source integrations and would love to hear your suggestions. Let us know your preferred platforms and knowledge bases, and we'll work on bringing those to you next.

Use Cases

Build your assistant chatbot using confluence. It helps you manage knowledge base up-to-date without hassle.

You can create different chatbots in each channel, for example:

  • A company policy chatbot in #hr-qna channel
  • A compliance assistant in #compliance channel
  • A customer support assistant in HubSpot or Zendesk that generates draft
  • A brand guide assistant that checks if creatives meet the company requirements

and more!

Other Changes

  • Enhanced Auto App Selection: Runbear now makes smarter app selections. If you have multiple apps connected to one channel, it can better determine which LLM app to invoke using a broader range of thread contexts.
  • Improved Emoji Triggers: Emoji triggers are now activated regardless of the emoji skin type.

OpenAI Controls, Legacy Bots, and New Features

This week, we mainly focused on overall feature stabilization, including improvements to Google Drive sync, GPT import, and Slack responses. A big thank you to all our customers who have reported issues and patiently borne with us during this process.

More Controls Over OpenAI Assistants

You can now control the maximum completion and prompt tokens to manage token usage, which affects your OpenAI costs. Adjusting the maximum prompt tokens helps control the context window of your assistant. For longer threads, limiting the maximum prompt tokens will help save costs by truncating the context for more recent messages, though it may miss some of the oldest contexts.

You can also control your assistant’s temperature or top_p values to manage the consistency and randomness of the output. You can update these settings in the Assistants.

OpenAI Assistant Controls

Support for Slack Trigger Based on Legacy Slack Bots

We noticed our ‘Auto-Trigger by User or Bot’ feature couldn’t be set up with some legacy Slack apps, preventing you from setting up triggers on those apps. We added an alternative way to integrate, and you will be able to find the “Legacy Bot” tab in the trigger setup.

Other Changes

  • We made the gpt-4o model the default suggestion, as it outperforms other models with faster generation and is half the cost. We encourage migrating to gpt-4o if you’re using gpt-4 or gpt-4-turbo.
  • Google Drive Sync: Added support for Google Slide files and stabilized periodic synchronization.
  • OpenAI Assistants: Fixed intermittent generation failure when annotations are created.
  • Integration for Slack: Fixed a bug with ephemeral responses.

Automatic Google Drive Sync, GPT-4o, and More

The world is changing fast, and we're excited to be part of it! With OpenAI's new model, GPT-4o, you can now use Runbear for faster and more powerful AI.

Even better, you can use your Google Drive as a knowledge base. This means you can keep your information updated without needing to upload new files.

Enjoy the future of AI with Runbear!

Dynamic Knowledge Source with Google Drive

google-drive-sync

Keeping your QA bot's answers current just got easier. Say goodbye to manually updating your knowledge sources.

With our new Google Drive sync, your OpenAI Assistant can now automatically keep its file search aligned with your chosen Google Docs. This means your assistant will always draw from the latest information in your documents, without the need for repeated file uploads.

Learn more about Google Drive sync!

GPT-4o Support

You can now use OpenAI's new model GPT-4o using Runbear! GPT-4o is 2x faster, half the price, and has 5x higher rate limits compared to GPT-4 Turbo. It also better handles non-English languages and uses a more efficient tokenizer.

To use GPT-4o, simply visit your Assistants, click the edit button, and switch the model to GPT-4o.

gpt-4o

Other Changes

  • Bump up bookmarklet: We have upgraded our bookmarklet to version 3.1, which includes a critical fix for an issue where imports were failing in certain accounts due to recent updates to GPTs.
  • OpenAPI Add-on: We have added support for authentication based on query strings and fixed a bug related to tool argument parsing.

In closing, We sincerely thank everyone who supported Runbear by upvoting us on Product Hunt last week. Your engagement is invaluable to us, and we're grateful for your enthusiasm and feedback as we continue to improve. Thank you for being part of our journey!