ChatGPT Dots vs Meta Muse vs Runbear: Slack agents compared (2026)

ChatGPT Dots and Meta Muse are always-on agents built around one person's accounts and goals, while Runbear is a shared agent that a whole team can @-mention in Slack or Microsoft Teams. Pick Dots or Muse to clear your own queue, and pick Runbear when the requests come from colleagues in a channel.

Prices and plans below were checked on October 7, 2026. Dots and Muse are new and both change fast, so check the vendor pages before you buy.

ChatGPT Dots vs Meta Muse vs Runbear at a glance

Where ChatGPT Dots is stronger

Dots is built to do work on its own. OpenAI says each Dot gets its own cloud computer and a web browser, and The Verge reports it can reach more than 4,000 apps. It runs on GPT-6 Astra, and you can talk to it by text or hop on a voice call from ChatGPT.

Dots also reaches into team tools. Wired reports that you can message a Dot through ChatGPT, Slack and Microsoft Teams, with your context shared across them. In a channel, though, a Dot still works for one person: OpenAI says only a Dot's owner can direct it, and other people's messages or mentions do not start work for it. Channel members can see what it posts. For a shared assistant, OpenAI sells a separate @ChatGPT for Slack and Teams on its Business plans, which uses company connections rather than each requester's own access.

The limits are about access. Dots is rolling out to ChatGPT Pro, Business Premium and Enterprise users, and Enterprise starts as an admin-enabled beta. Each account starts with one Dot. OpenAI says Pro access excludes the EEA, Switzerland and the UK, and that plans include extended limits for the first month after launch, without saying what follows.

Where Meta Muse is stronger

Muse is the easiest of the three to start with. It has a free tier, and MindStudio notes that you can read and edit its memory and "soul" files. The Verge reports that Muse topped the App Store charts soon after release and has an estimated 600,000 daily active users in the US.

Zapier describes Muse as running on its own virtual machine per user, with a separate monitoring agent on the same machine. It pays through Link by Stripe, so merchants do not see your card details. Zapier says its connector will let Muse act across 9,000+ apps as Meta rolls it out, and you decide which apps and actions it may use.

The limits: Muse is available in the US and Canada. Meta lists Slack as a connector Muse can use, but it does not describe Muse as an agent your team can @-mention in a Slack or Teams channel, and Microsoft Teams is not on its connector list. You talk to Muse in its app or in WhatsApp. The Verge also reports that one user said Muse gave their address to a buyer on Facebook Marketplace, so check what you let it do before you connect work accounts.

Where Runbear is stronger

Runbear is built for the second question teams hit after "which model": who is allowed to ask, and whose permissions apply. An agent such as @HR or @SalesOps lives in the channel and the thread is its context. The whole team talks to the same agent, and when it calls a connected tool such as Salesforce or Google Drive, it uses the asking person's own account, not a shared service account. Documents indexed into an agent's knowledge base are the exception: everyone who can use that agent can get answers from them.

Pricing follows usage, not seats: one subscription covers every teammate, and each task draws credits based on the model it uses. A knowledge answer costs a few credits, and multi-page research costs hundreds. You choose Claude, GPT or Gemini per agent. Business adds bring-your-own model key, SAML/SSO and an audit log of configuration changes.

Runbear is not trying to be your personal assistant. It does not run its own browser, and it acts through 2,000+ tools, fewer than the 4,000+ apps Dots lists. Dots and Muse are also built for errands such as ordering dinner, which Runbear's pages do not describe.

When to choose Runbear, and when not to

Choose Runbear when:

• Several people send requests to the same agent in Slack or Microsoft Teams.
• Tool calls must run with each person's own access to your CRM, Drive or ticketing system.
• You want one bill that covers every teammate, with no per-seat fee.
• You want admin controls such as SAML/SSO and an audit log of who changed each agent.

Choose Dots or Muse instead when:

• The queue you want cleared is your own, such as your calendar, inbox and research.
• You need an agent that works on its own cloud computer and browser, or that takes voice calls.
• You are already on a ChatGPT plan that includes Dots, or you want a free tier to try Muse.

Many teams will use both: a personal agent for individual work and a shared agent for the team's front door. For a longer look at the Slack-native options, see 8 AI Agent Tools for Slack in 2026, Compared.

FAQ

Does ChatGPT Dots work in Slack and Microsoft Teams?

Yes, for its owner. You can message your Dot through ChatGPT, Slack and Microsoft Teams, but only its owner can direct it; colleagues in a channel can see what it posts. Access is limited to eligible ChatGPT plans, and Enterprise is a beta that an admin must turn on.

Does Meta Muse work in Slack?

Muse can use Slack as a connected app, and Zapier gives an example of Muse posting to Slack. Meta does not describe Muse as an agent you @-mention in a Slack channel, and Microsoft Teams is not on its connector list.

How much do they cost?

Dots has no separate price: it comes with ChatGPT Pro (from $100/month) and Business Premium seats ($100 per user/month billed annually, $125 billed monthly), and the first Dot is included. Muse has a free tier and paid subscription plans; Meta's announcements do not list prices, and third-party reports differ. Runbear Team is $99/month and Business is $399/month, both monthly list prices on October 7, 2026.

Can Runbear replace ChatGPT Dots?

For shared work in Slack and Teams, often yes. For a personal agent with its own cloud computer, browser and voice calls, no. Treat them as different tools.

Sources

• The Verge, OpenAI launches Dots, its Muse competitor: https://www.theverge.com/ai-artificial-intelligence/1002033/openai-dots-launch-muse-competitor
• WIRED, OpenAI's Dots Are Always-On AI Agents: https://www.wired.com/story/openai-dots-always-on-ai-agents-that-proactively-help
• The Verge, Muse sure looks a lot like OpenClaw: https://www.theverge.com/report/1000180/muse-openclaw-instinct-lookalike
• OpenAI, Introducing Dots: https://openai.com/index/introducing-dots/
• OpenAI Help, Manage dots in ChatGPT workspaces: https://help.openai.com/en/articles/20001554-manage-dots-in-chatgpt-workspaces
• OpenAI Help, About ChatGPT Pro tiers: https://help.openai.com/en/articles/9793128-about-chatgpt-pro-tiers
• OpenAI Help, ChatGPT Business overview: https://help.openai.com/en/articles/8792828-chatgpt-business-overview
• Meta, Introducing Muse for small business: https://about.fb.com/news/2026/09/introducing-muse-small-business/
• MindStudio, OpenAI Dots vs Meta Muse: https://www.mindstudio.ai/blog/openai-dots-vs-meta-muse/
• Zapier, Meta Muse AI agent: https://zapier.com/blog/muse-ai
• Zapier, Meta selects Zapier as named Connector inside Muse: https://zapier.com/blog/zapier-connector-in-muse
• Runbear pricing: https://runbear.io/pricing
• Runbear for teams: https://runbear.io/teams