Claude Tag brings @Claude into your Slack to read threads and draft replies. Runbear is the layer on top: named agents with their own knowledge and permissions that take action across every tool your team uses — not just talk about it.
In one line
Runbear is a Claude Tag alternative for Slack teams that need AI agents to finish work, not just draft replies. Claude Tag is useful for reading Slack threads and drafting responses. Runbear adds named agents, company knowledge, per-user permissions, and cross-tool actions across tools like HubSpot, Jira, Notion, Google Drive, and support systems.
Comparing to ChatGPT instead? See Runbear vs. ChatGPT · Claude Enterprise pricing for mid-market
Claude is excellent when someone opens a chat and asks for help. But the shift teams are making is toward agents that complete work where the work already happens. Slack’s Workforce Index found that 40% of desk workers have used an AI agent, and 23% have already directed an agent to complete work on their behalf. That is the gap Runbear is built for: not another AI tab, but a Slack teammate that can read team context, use connected tools, and take the next step in the thread.
That shift shows up in Runbear’s own enterprise benchmark, too: 60%+ weekly active seats after 30 days across 40+ workspaces. The product is designed around adoption in the workflow, not occasional use in a separate chat window.
AI ticket routing in Slack →Knowledge base chatbot for Slack →
Why not just Claude Tag
Claude Tag is a great way to bring Claude into a Slack channel — it reads the thread and drafts a reply. But it stops at the channel's edge. Runbear adds the identity, knowledge, permissions, and workflow layers that turn “answer my question” into “do the work.”
Answer vs. act
Both live in Slack. Both can watch a channel. The difference shows up the moment you need something done: Claude Tag hands you a draft to send yourself; a Runbear agent files the ticket, updates the record, and pings the owner — using the right person's permissions.
Jan 3. Refunded the duplicate, opened SUP-2214, and replied to the customer. Paging @maya if you want to review before it sends.One bot isn't a team
Within a channel, Claude Tag is a single generic @Claude that talks to everyone. One identity can't be your HR, your platform oncall, and your sales ops at the same time. Runbear lets you stand up named agents, each with its own role, its own knowledge base, and its own permissions.
One @Claude per channel, shared by everyone.
HR question? @Claude. Deploy issue? @Claude. Deal question? @Claude. Same identity, same access.
Claude + Runbear
Runbear keeps Claude's model and adds the identity, permissions, and workflow infrastructure for organizational deployment. Teams outgrow Claude Tag the moment they start asking it to do work rather than answer questions. Claude is where you think. Runbear is where your team acts.
Read the full Claude Tag breakdown: use cases, pros, cons, and alternatives →
Use Claude.ai, Claude Code, or @Claude in a channel to iterate on a system prompt, a workflow, or a decision tree until it works. One person, fast feedback.
Bring the prompt into Runbear. Attach team knowledge, tool connections, and channel triggers. Give the agent a handle, a home channel, and permissions.
@the-agent answers in-channel, acts on triggers, and respects each person's access. The workflow you discovered once is now part of how the whole team works.
Questions you're probably asking
30-minute demo. We'll stand up a named Runbear agent in your Slack using your Claude prompt and one of your knowledge sources. You see it live by the end of the call.
No credit card needed