Claude for Teams · Pillar Hub

Claude is your AI assistant. Runbear is your team's AI teammate.

Claude for Teams is the shape of AI assistance built around the team, not the browser tab. Runbear ships shared agents into Slack and Microsoft Teams, with per-user permissions on a shared identity and an audit log of every prompt and reply.

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Claude for Teams is the shape of AI assistance built around the team instead of the browser tab. Runbear runs Claude as a named teammate in Slack and Microsoft Teams, with one shared agent serving the whole team, per-user permissions on every stack read, and an audit log of every prompt and reply. Across 40+ customer workspaces, 60%+ of seats are still active weekly at 30 days. That's adoption that compounds, not seat utilization.

For platform owners · Anthropic-customer mid-market SaaS

The permission layer Anthropic doesn't ship.

Claude Enterprise gives you per-seat licenses. Runbear gives your shared Claude agents per-user authentication, audit logs, and SSO/SCIM — the structural feature your security team will ask for before signing.

#revops-deal-room8
M
Maya · Finance2:31 PM
@Runbear what's BetaCorp's MRR and renewal date?
Runbear
RunbearAPP2:31 PM
BetaCorp: MRR $48,200. Renewal Aug 14, 2026 (84 days). Account exec @james. Health green, NPS 9, 4 active users.
Draft
Source: Salesforce Account record. Maya has Finance-tier read access.
D
Diego · Support2:34 PM
@Runbear same question — BetaCorp MRR and renewal date?
Runbear
RunbearAPP2:34 PM
I can't share MRR or renewal date with you — the Salesforce Account Finance fields aren't in your role. What I can share: account health is green, account exec is @james.
Draft
Same question. Different reader. Different scoped answer.

Used by Matillion and other Anthropic-customer mid-market SaaS teams.

Shared agent identity

One named teammate the team @-mentions in Slack and Teams — not 15 private chat tabs that never share state. Capacity-priced, so adoption is what compounds, not seat utilization.

Per-user authentication

Shared identity, per-user permissions. The agent reads Notion, Drive, Salesforce, GitHub with the requester's own access — never a god-mode service account.

Immutable audit log

Every prompt and reply, attributed to the original requester, exportable to your SIEM. Legal and security review on Day 1, not Day 90.

SSO + SCIM

Okta, Azure AD, Google Workspace. Auto-provision and auto-deprovision so off-boarding flows through the same identity layer as the rest of your stack.

Per-agent ROI · last 30 days · RunbearCS
Saved $42KInvestment $3K
$42K

Hours reclaimed, FTE recovered, dollars saved — broken down per named agent on a dashboard your CFO can defend.

For customer success · mid-market SaaS, 40+ accounts per CSM

Catch at-risk accounts 6-8 weeks before the renewal call.

Runbear lives in your CS channels. It surfaces churn signals before they hit the renewal call, drafts QBRs from your product-usage data, and gives non-technical CSMs leverage on 40+ accounts each.

Churn alert — 6-8 weeks before the renewal call
#cs-alerts11
Runbear
RunbearAPP7:14 AM
Churn risk · BetaCorp — weekly active users down 38% over the last 14 days. Two power-user accounts deactivated last Tue. Renewal is 48 days out. Suggested next action: Lena books a working session this week.
Draft
Fires when weekly active users drop >25% over 14 days inside 90 days of renewal. Threshold and account scope configured per team.
📉Usage delta · Mixpanel👥Deactivations · Salesforce
#cs-betacorp6
L
Lena · CSM9:02 AM
@Runbear draft the Q2 QBR for BetaCorp — renewal is Aug 14.
Runbear
RunbearAPP9:02 AM
Draft Q2 QBR — BetaCorp. Headlines: weekly active users +24% QoQ; top use-case shifted from ad-hoc query to scheduled reports; one expansion signal in seat-add data; one risk signal in admin churn. Full draft + slide outline in the thread.
Draft
Drafted from Mixpanel usage, Salesforce contract terms, and the Q1 QBR. Lena reviews and ships — 35 min saved per QBR.
📊Product usage · Mixpanel☁️Salesforce Account📝Last QBR (Q1) · Notion
L
Lena · CSM9:04 AM
Nice. Pull the admin-churn signal into the risk section and I'll send it.
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TRUSTED BY LEADING INNOVATORS

How teams use it · 40+ customer workspaces

One shared agent. Many team shapes.

Across 40+ customer workspaces, Runbear powers the shared AI teammate inside teams as varied as 12-person CS shops and 200-person engineering orgs. The same shared-agent model serves HR teams answering benefits questions, on-call engineers correlating alerts, and AEs prepping deal briefs. The team's adoption curve runs steeper than the seat curve: 60%+ of seats stay active weekly at 30 days, because the agent is in the channel the team already lives in, not in a browser tab no one opens.

From the founder

What we watch when teams roll out AI

We watch teams try personal Claude first. A few power users hit it hard. The rest of the team never opens it. Three months later the seat-utilization chart looks like the chart we expected from any per-seat AI license: a long tail of dead seats with a small group carrying the math.

Then the same teams move to Runbear. The agent shows up in #cs-questions, in #ask-people, in the deal channels people already live in. Adoption flips. The team that wouldn't open a browser tab for the AI assistant will answer in the same Slack channel they already use for everything else.

Two years of data across 40+ workspaces says the same thing. Teams that adopt Runbear inside their team's existing channels keep 60%+ of seats active weekly at 30 days. The pattern is the assistant going to the team, not the team going to the assistant.

Snow Lee, Founder & CEO, Runbear

When the agent doesn't know

When the agent doesn't know, it says so. Across our customer workspaces, about 15% of knowledge questions hit a "route to a human" path within 30 seconds. Another small slice return the wrong answer and get a thumbs-down from the channel. Both go into the correction loop: the agent reads the team's response, asks a follow-up if needed, and updates its handling for the next time the same shape of question shows up. The agent doesn't get smart on its own. The team's corrections make it smart.

#ask-people12
Priya
Priya9:14 AM
Quick one — what's our parental leave policy for new hires under 90 days? @Runbear
Runbear
RunbearAPP9:14 AM
One shared agent. The answer comes with the source the team can verify.

Frequently asked questions

30-day money-back
guarantee on Business
SOC 2 Type II
in production
Per-user auth
on shared agents
Cancel anytime
no annual lock-in

Bring a workflow. Runbear ships the agent into your team's Slack by end of call.

Most teams ship a first working agent inside a 30-minute call. No engineering required, no procurement gate to start.

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No credit card needed