Tools that your AI agent can use through this MCP server to interact with Freshservice
Update a ticket. See the documentation
Update a solution article. See the documentation
List all solution categories. See the documentation
List all solution articles. See the documentation
Get a ticket by ID. See the documentation
Get a solution article by ID. See the documentation
Delete a solution article. See the documentation
Create a new ticket. See the documentation
Create a solution article. See the documentation