Connect Your AI Agent with Help Scout for Slack

Integrate Help Scout MCP server into your Slack workspace for instant access to your AI agent.

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Help Scout
Help Scout
Simple Customer Service Software and Education

Categories

Help Desk & Support

Available Tools

Tools that your AI agent can use through this MCP server to interact with Help Scout

Send Reply

Sends a reply to a conversation. Be careful as this sends an actual email to the customer. See the documentation

Get Conversation Threads

Retrieves the threads of a specific conversation. See the documentation

Get Conversation Details

Retrieves the details of a specific conversation. See the documentation

Create Customer

Creates a new customer record in Help Scout. See the documentation

Add Note to Conversation

Adds a note to an existing conversation in Help Scout. See the documentation