Integrate Intercom MCP server into your Slack workspace for instant access to your AI agent.
Tools that your AI agent can use through this MCP server to interact with Intercom
Close, snooze, open, or assign a conversation by its ID. Which of the optional props apply depends on Message Type: close uses Body, snoozed uses Snoozed Until, assignment uses Type together with Assignee ID or Team Assignee ID, and open uses none of them. See the documentation.
Retrieves available options for the Tag ID field.
Retrieves available options for the Assignee ID field.
Retrieves available options for the Admin ID field.
Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here
Send a message to a contact in Intercom. See the documentation.
Send a message from a user into your Intercom app. See the docs here
Retrieve a conversation by its ID. See the documentation.
Add a reply or a note to an existing conversation thread. See the documentation.
Creates a note for a specific user. See the docs here
Adds a specific tag to a contact in Intercom. See the documentation.