Connect Your AI Agent with Intercom for Slack

Integrate Intercom MCP server into your Slack workspace for instant access to your AI agent.

Or, book a demo
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Intercom
Intercom
Intercom is the only solution that combines an AI chatbot, help desk, and proactive support—so you can keep costs low, support teams happy, and customers satisfied.

Categories

Communication

Available Tools

Tools that your AI agent can use through this MCP server to interact with Intercom

Upsert Contact

Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here

Send Message To Contact

Send a message to a contact in Intercom. See the documentation.

Send Incoming Message

Send a message from a user into your Intercom app. See the docs here

Retrieve A Conversation

Retrieve a conversation by its ID. See the documentation.

Reply To Conversation

Add a reply or a note to an existing conversation thread. See the documentation.

Manage A Conversation

Close/Snooze/Open/Assign a conversation by its ID. See the documentation.

Create Note

Creates a note for a specific user. See the docs here

Add Tag To Contact

Adds a specific tag to a contact in Intercom. See the documentation.