Connect Your AI Agent with Teamwork Desk for Slack

Integrate Teamwork Desk MCP server into your Slack workspace for instant access to your AI agent.

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Teamwork Desk

Ticketing system designed to easily manage customer queries, saving you time and money.

Available Tools

Tools that your AI agent can use through this MCP server to interact with Teamwork Desk

Update Ticket

Update a specific ticket See the documentation

Update Customer

Update a specific customer See the documentation

Reply To Ticket

Reply to a specific ticket See the documentation

List Type Id Options

Retrieves available options for the Type Id field.

List Ticket Id Options

Retrieves available options for the Ticket Id field.

List Tags Options

Retrieves available options for the Tags field.

List Status Id Options

Retrieves available options for the Status Id field.

List Source Id Options

Retrieves available options for the Source Id field.

List Priority Id Options

Retrieves available options for the Priority Id field.

List Inboxes Options

Retrieves available options for the Inboxes field.

List Inbox ID Options

Retrieves available options for the Inbox ID field.

List Customer Options

Retrieves available options for the Customer field.

List Company Options

Retrieves available options for the Company field.

Create Ticket

Create Customer

Create a new customer See the documentation