Connect Your AI Agent with TOPdesk for Slack
Integrate TOPdesk MCP server into your Slack workspace for instant access to your AI agent.
Categories
Available Tools
Tools that your AI agent can use through this MCP server to interact with TOPdesk
Retrieves available options for the Urgency ID field.
Retrieves available options for the SLA ID field.
Retrieves available options for the Processing Status ID field.
Retrieves available options for the Priority ID field.
Retrieves available options for the Location ID field.
Retrieves available options for the Impact ID field.
Retrieves available options for the Entry Type ID field.
Retrieves available options for the Duration ID field.
Retrieves available options for the Closure Code ID field.
Retrieves available options for the Category ID field.
Retrieves available options for the Call Type ID field.
Retrieves available options for the Branch ID field.
Updates an existing incident. See the documentation
Returns a list of Knowledge Items. See the documentation
Returns the list of possible Knowledge Item statuses. See the documentation
Returns a list of incidents. See the documentation
Returns an incident by ID. See the documentation
Get incident progress trail by incident number. See the documentation
Get incident progress trail by incident ID. See the documentation
Get incident actions by incident number. See the documentation
Get incident actions by incident ID. See the documentation
Creates a new incident. See the documentation