Connect Your AI Agent with Zoho Desk for Slack

Integrate Zoho Desk MCP server into your Slack workspace for instant access to your AI agent.

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Zoho Desk
Zoho Desk
Omnichannel customer service software to delight and retain customers.

Categories

Business Management

Available Tools

Tools that your AI agent can use through this MCP server to interact with Zoho Desk

Update Ticket

Updates an existing ticket. See the docs here

Update Contact

Updates details of an existing contact. See the docs here

Send E-Mail Reply

Sends an email reply. See the docs here

Search Ticket

Searches for tickets in your help desk. See the docs here

Find or Create Contact

Finds or create a contact. See the docs here

Find Contact

Searches for contacts in your help desk portal. See the docs here

Create Ticket

Creates a ticket in your helpdesk. See the docs here

Create Contact

Creates a contact in your help desk portal. See the docs here

Create Account

Creates an account in your help desk portal. See the docs here

Add Ticket Comment

Adds a comment to a ticket. See the docs here

Add Ticket Attachment

Attaches a file to a ticket. See the docs here