For SaaS Companies

Your stack is everywhere.
Runbear reads all of it.

Support, engineering, and sales all live in Slack. Runbear pulls from Notion, Linear, HubSpot, and 2,000+ tools — answers ready before anyone has to search. Especially useful for distributed teams across time zones.

Or, book a demo

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Too many tools, no single source

Notion for docs, Linear for tickets, HubSpot for deals, Fireflies for meetings. Knowledge lives everywhere and nowhere.

Support eats engineering time

Customer questions land in Slack. Engineers get pulled in to answer. The same questions come back next week.

Repetitive questions never stop

Onboarding, pricing, feature status — your team answers the same things over and over, across channels and time zones.

One brain for your entire stack

Notion, Linear, HubSpot, Google Drive, Fireflies, Attio — Runbear reads them all and synthesizes answers in Slack. Your support team stops pinging engineering. Your sales team stops digging through CRM.

# support-escalations
Riley
Riley10:03 AM

Customer says billing isn't updating after plan change. Known issue?

Runbear
RunbearAPP

Yes — this was reported on Mar 2. Ticket ENG-341 is in progress, fix shipping today. Linear · HubSpot

1
Joins your conversations
Works across Slack, Teams, email, and tickets
2
Understands context
Pulls from docs, CRM, tickets, and past conversations
3
Takes action
Creates tickets, updates CRM, @mentions, drafts docs

Answers, then acts

Creates Linear tickets from bug reports. Updates HubSpot from deal conversations. Routes escalations to the right person. All triggered by the conversation — no separate workflow.

Same question. Different experience.

# support-escalations
Without Runbear
Riley
Riley10:03 AM

Customer says billing isn't updating after plan change. Known issue?

Snow
Snow10:31 AM

Maybe? Let me check with engineering.

Riley
Riley11:15 AM

Customer following up... still no answer.

Still waiting...
# support-escalations
With Runbear
Riley
Riley10:03 AM

Customer says billing isn't updating after plan change. Known issue?

Runbear
RunbearAPP10:03 AM

Yes — reported on Mar 2. Ticket ENG-341 is in progress, fix shipping today. Linear · HubSpot

Riley
Riley10:04 AM

Great, updating the customer now.

10-Minute Setup

Set up by anyone. In one conversation.

No engineering. No training data. No prompt engineering. Tell Runbear what you want in plain English. It sets itself up.

Connect your tools

Plug in Google Drive, Linear, HubSpot, Notion — whatever your team uses. One click each.

Invite Runbear to a channel

Add it like you'd add any teammate.

It just works

Ask a question. Get an answer. Runbear learns from your existing docs and conversations.

Your team already lives in Slack. Make Slack live up to them.

Your team needs your judgment, not your availability. Let Runbear handle the first pass so you can focus on the work that actually matters.
Or, book a demo
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Runbear - Your best new hire, but AI — in Slack! | Product Hunt