Snow Lee

Snow Lee is CEO of Runbear, where he works on bringing AI teammates into Slack for operations and support teams. He writes about AI agents, workflow automation, and how teams can get work done faster.

CEO

AI Assistants Use Cases

Explore AI use cases in Sales, Productivity, and Support to streamline tasks, boost engagement, and enhance customer satisfaction.

Prompt Engineering Guide

A concise guide to prompt engineering strategies for better AI results, including clear instructions, task breakdowns, and few-shot learning.

Analyze AI Assistant Performance

Key methods for evaluating AI assistant performance, from human evaluation and metrics like BLEU and ROUGE to feedback tools like Runbear.

How AI Assistants Work

Learn how AI assistants work, their benefits, and practical ways to integrate them for better productivity.

Custom AI for Customer Research

Build custom AI bots in Slack, Teams, or HubSpot for customer research. Automate data gathering and surface insights without writing any code.