Build PingOne workflows with AI Agents

For modern teams, managing secure access to enterprise apps is critical—but often, relying solely on tools like PingOne means slow processes and lots of manual work. By integrating PingOne with Runbear’s powerful AI agent platform, organizations can give their teams instant, intelligent identity management, right inside Slack or Microsoft Teams. This transforms authentication and access management from a hidden IT process into a collaborative, transparent, and automated workflow for everyone.

About PingOne

PingOne, built by Ping Identity, is a leading Identity-as-a-Service (IDaaS) platform that delivers centralized authentication, single sign-on (SSO), and user lifecycle management for organizations of all sizes. Its core features include single credential access to multiple applications, identity federation, multi-factor authentication (MFA), and automated user provisioning and deprovisioning—all designed to boost security and user experience. PingOne serves security-conscious enterprises, IT departments, HR teams, and any organization that needs robust access control for SaaS and on-premise applications. Its adoption is driven by the growing need for trusted, compliant access workflows in today’s complex digital environments, making it a staple for teams that prioritize both productivity and protection.

Use Cases in Practice

Integrating PingOne with Runbear unleashes the power of an AI agent that brings identity management right into your team’s chat workspace. Instead of waiting for IT support or navigating complex admin portals, team members can use natural language to request access reports, resolve login issues, and access compliance checklists in Slack or Teams. For example, security teams can schedule weekly access audit reports delivered to a dedicated channel, while HR or IT can rapidly deliver onboarding/offboarding checklists as part of a documented workflow—significantly reducing manual follow-up and ensuring nothing falls through the cracks.

With an AI agent handling repetitive PingOne policy questions and surfacing guidance from synced documentation, employees get instant, audit-friendly answers, saving hours for both IT and team leads. This seamless collaboration mirrors how we’ve helped teams turn conversations into documentation and automate KPI reporting, now extended to your identity and security workflows. The result: teams that are not only more secure and compliant, but dramatically more efficient.

PingOne vs PingOne + AI Agent: Key Differences

Runbear supercharges PingOne by embedding AI agents in everyday team chat, turning access management from a manual, ticket-based workflow into an automated, collaborative process. Instead of tracking down IT or wrestling with PingOne's admin console, teams can query, summarize, and act on identity data directly from Slack or Teams. This transforms slow, siloed processes into fast, transparent ones powered by AI automation.

Implementation Considerations

Implementing PingOne alone often means IT teams shoulder the burden of setup, training, and ongoing support for end users. Teams should be prepared for initial configuration overhead—linking directories, setting up SAML/OAuth providers, and ensuring policy compliance. Adapting workflows to use SSO and MFA requires team-wide adoption and may involve retraining employees. With manual-only PingOne workflows, reporting and compliance depend on IT's ability to generate and distribute the right insights at the right time. When layering in Runbear’s AI agent, organizations should review security permissions to allow the agent appropriate (but not excessive) access, communicate clearly about new chat-based workflows, and make sure documentation is synced and updated for effective knowledge answers. Cost-benefit analysis should focus on freeing up IT resources, boosting team productivity, and reducing operational friction around identity management.

Get Started Today

The future of identity management is team-centric, smart, and seamless. By integrating PingOne with Runbear’s AI agent platform, your teams gain instant visibility, automation, and self-service capabilities that transform security and compliance from a hidden chore into a collaborative strength. Start unlocking next-level productivity and protection for your team—try Runbear’s PingOne integration today and experience how intelligent agents can empower every team member, not just the IT department.